How to order from Studio Sound Electronics
Terms and Conditions

We accept PayPal, MasterCard, Visa, American Express, Discover and Diner's Club for customers in the United States and Canada.
We accept PayPal only for customers in all other countries.

 Sorry, but we do not ship C.O.D.  Secure online ordering is available here at our website - just use our handy secure "Shopping Cart" system. Online orders on in-stock items are usually shipped within 24 hours, Monday-Friday.

To view your shopping cart (assuming you have already added some items to the cart) just click the icon below, which you will find abundantly throughout our web site:

 

Ordering Online

 

 

Ordering with Check or Money Order by mail

When you add an item to your shopping cart, you are taken to a screen where you may choose to check out, or to continue adding more items.   When you are ready to check out, you'll need to choose your method of payment.    This is done at the lower right-hand corner of the check out screen (hit the "View Cart" icon in order to access this screen).

If you have a PayPal account and wish to pay using PayPal, click the Check out with PayPal icon.



If you wish to pay by mailing in a check or money order, click on that option and follow the instructions on the upcoming screens.   Note:   We only accept checks or money orders payable in US dollars.   We are unable to do currency conversion.    For shipment to countries outside the United States, we strongly recommend paying online with credit card (Canada only) or PayPal.
Ordering by Phone or Fax

As of December 1, 2010, we no longer accept orders by phone.  As of March 1, 2012, we no longer accept orders by fax. The volume of phone orders and fax orders has significantly decreased over time, as a growing percentage of people prefer to order online.   If you are concerned about entering your credit or debit card number online, we suggest you investigate getting a PayPal account, which allows you to order online without the use of a credit or debit card.    Also, many credit card providers have a program where you can get a "disposable" card number good for one transaction only.  The temporary card number is billed to your regular account, but is only good for one transaction - the first one that you generate.    Even if someone were to access your card number, any further transactions are automatically declined.

Return of items

Return Policies

  • All returns require a Return Goods Authorization Number issued from Studio Sound Electronics. Please contact us for an RA number. Products returned without this authorization will be refused. 

  • Returns are subject to a 10% restocking fee.

  • Handling fees and freight charges will not be refunded.

  • Freight charges for all returns are the responsibility of the customer.

  • Special orders or closeouts are not eligible for return.

  • Returns will not be accepted after 90 days after sale, regardless of reason.

Storefront We do not have a retail storefront - we sell only by mail order.
Sales Tax We have a physical presence in Florida, therefore orders shipped to Florida addresses will be charged Florida Sales Tax.  If you reside in Florida, have a valid Florida Registered Retail Merchant Certificate and are ordering parts for resale, you may provide us with your merchant certificate account number, and sales tax will not be charged.   If your shipping address is outside Florida, no sales tax is charged on any order.
Shipping and Handling

We currently ship to the United States and Canada.   In 2020, other countries started imposing high taxes and cumbersome regulations on importers to those countries, which makes selling customers in those countries unprofitable.    If you live in a country other than the US, Canada, or Switzerland, check with www.tubesandmore.com, www.tubedepot.com, www.tubeampdoctor.com or www.mojotone.com for your parts needs.

We accept credit cards as well as PayPal for orders from the United States and Canada.

Shipping/handling charges are added to your order in accordance with the following schedule (effective October 23, 2022):

United States
Ground Advantage
Shipping & Handling

United States
Priority Mail
Shipping & Handling
Canada, Cayman Islands, Turks and Caicos, Gibraltar,  Switzerland, Hong Kong and British Virgin Islands
GlobalPost Standard Mail
Shipping & Handling
Canada GlobalPost
Priority Mail
 Shipping & Handling
Rates to U.S.A. destinations start at $6.29 and are based on size, packaging type, total weight of products ordered, and distance to their destination. The shipping & handling charges are calculated and provided to you at time of checkout.  For orders totaling over $99 in merchandise, Ground Advantage shipping to USA destinations is free. Priority Mail (typically 2-3 day delivery) rates to U.S.A. destinations start at $11.49 and are based on size, packaging type, total weight of products ordered, and distance to their destination. The shipping & handling charges are calculated and provided to you at time of checkout.   For orders totaling over $99 in merchandise, Priority Mail shipping to USA destinations is $6.59. Rates for Global Post Standard Mail start at $16.89, and are based on size, packaging type, total weight of products ordered, and distance to their destination. The shipping & handling charges are calculated and provided to you at time of checkout.   Any duties or taxes levied by the destination country are the responsibility of the buyer. Rates for GlobalPost Priority Mail start at $34.30 to Canada (not available to other countries) and are based on size, packaging type, total weight of products ordered, and distance to their destination.   The shipping & handling charges are calculated and provided to you at time of checkout.  Any duties or taxes levied by the destination country are the responsibility of the buyer.


For estimated delivery times for Priority Mail, see the Priority Mail Delivery Time Map

Limited Warranties

Subject to the limitations set forth in this Agreement, Studio Sound Electronics agrees to transfer to Customer, at the time of sale and to the extent transferable, whatever warrantees Studio Sound Electronics receives from the manufacturers of the product(s) Studio Sound Electronics sold to Customer, if any.  However, the limited warranties set forth herein do not cover defects, damage or failure caused by: 1) a defect or failure in any product not supplied by Studio Sound Electronics; 2) use of the Product for a purpose or in a manner for which the product was not intended or designed; 3) improper handling by any other person or entity; 4) improper storage, installation, maintenance, alteration, modification or repair by any other person or entity; 5) abuse, abnormal use or accidents;  6) post-delivery breakage or 7) and the other limitations or exclusions set forth by the manufacturers with respect to any warranties extended by them.

Disclaimer Of All Other Warranties

Studio Sound Electronics does not extend and in fact expressly disclaims any and all other warranties of any kind, express, implied, statutory or otherwise including but not limited to the implied warranties of merchantability and fitness for a particular purpose. 

Limitation Of Liability

Studio Sound Electronics' liability on any claim for loss or damage arising out of or connected in any manner with the supplying of any products or services hereunder, or the sale, resale, operation or use allocable to such products or part thereof involved in the claim, whether based on contract, warranty, tort (including negligence and for property damage and death) or other grounds, shall not in any event exceed the price allocable to such products or part thereof involved in the claim, regardless of cause or fault. In no event shall Studio Sound Electronics be responsible to customer or any third party for any consequential, incidental or indirect damages, including but not limited to loss of profits, revenues, sales, data, business goodwill or use, even if Studio Sound Electronics has been advised of the possibility of such loss or damage. The parties agree that without this limitation of liability, Studio Sound Electronics would not have agreed to the price or terms and conditions of this agreement. The limitation of liability set forth herein applies both to products and services purchased or otherwise provided hereunder. In no event shall Studio Sound Electronics' liability exceed the price of the products and services purchased or otherwise provided. 

If and to the extent Studio Sound Electronics provides Customer with advice or other assistance concerning any products supplied hereunder, or any equipment, system or the like in which the product may be installed, Studio Sound Electronics' giving of such advice or assistance will not subject Studio Sound Electronics to any liability, whether based on contract, warranty, tort (including negligence) or other grounds.

No Use Authorized As Critical Components

The products sold by Studio Sound Electronics are not authorized for use in high risk applications, including but not limited to, life safety, life support, life-sustaining, surgical, human implant, nuclear or aircraft applications, or for any use or application in which the failure of a single component could create a situation in which property damage, personal injury or death is likely to occur. Customer assumes all risk and liability for use of Studio Sound Electronics' products in any such applications and agrees to indemnify and defend Studio Sound Electronics against any and all damages, costs and expenses that may be incurred, including without limitation attorneys fees and costs relating to any lawsuit or threatened lawsuit, arising out of the use of products in unauthorized applications. 

Important Warning

Some of the products we sell including but not limited to audio amplifiers, transformers, capacitors, resistors, diodes, semiconductors and electron tubes are operated at high voltages that can cause serious injury or death if safe work practices are not heeded. Do not attempt to build, repair, modify, test, calibrate, operate, transport, store or even touch electronic equipment unless you have been trained to do so by a qualified professional technician. If you have any doubts whatsoever about your ability to safely use any of the products we sell consult with a professional technician in your area prior to purchase.

Thank you. We sincerely appreciate your business. If you have any questions or if we can be of assistance, please e-mail us at support@amprepairparts.com

Copyright ©2025 Studio Sound Electronics