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How to order from Studio Sound Electronics
Terms and Conditions
We accept PayPal,
MasterCard, Visa, American Express, Discover and Diner's Club for
customers in the United States and Canada.
We accept PayPal only for customers in all other countries.
Sorry, but we do not ship C.O.D. Secure online ordering is available here at our website - just use our handy secure "Shopping Cart" system. Online orders on in-stock items are usually shipped within 24 hours, Monday-Friday.
To view your shopping cart (assuming you have already added some items to the cart) just click the icon below, which you will find abundantly throughout our web site:
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Ordering Online
Ordering with Check or Money Order by mail |
When
you add an item to your shopping cart, you are taken to a screen where you may
choose to check out, or to continue adding more items. When you are
ready to check out, you'll need to choose your method of payment.
This is done at the lower right-hand corner of the check out screen (hit the
"View Cart" icon in order to access this screen).
If you have a PayPal account and wish to pay using
PayPal, click the Check out with PayPal icon.
If you wish to pay by mailing in a check or money order, click on that option
and follow the instructions on the upcoming screens. Note:
We only accept checks or money orders payable in US dollars. We are
unable to do currency conversion. For shipment to countries
outside the United States, we strongly recommend paying online with credit card
(Canada only) or PayPal. |
Ordering by Phone or Fax |
As of December 1, 2010, we no longer accept orders by phone. As
of March 1, 2012, we no longer accept orders by fax. The volume of phone orders
and fax orders has significantly decreased over time, as a growing percentage of people prefer to order online. If you are concerned about entering your credit or debit card number online, we suggest you investigate getting a PayPal account, which allows you to order online without the use of a credit or debit card. Also, many credit card providers have a program where you can get a "disposable" card number good for one transaction only.
The temporary card number is billed to your regular account, but is only good for one transaction - the first one that you generate. Even if someone were to access your card number, any further transactions are automatically declined. |
Return of items |
Return Policies
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All returns require a Return Goods Authorization Number issued from Studio Sound Electronics. Please contact us
for an RA number. Products returned without this authorization will be refused.
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Returns are subject to a 10% restocking fee. -
Handling fees and freight charges will not be refunded.
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Freight charges for all returns
are the responsibility of the customer. -
Special orders or closeouts are not eligible for return.
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Returns will not be accepted after 90 days after sale, regardless of reason.
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Storefront |
We do not have a retail storefront - we sell only by mail order. |
Sales Tax |
We have a physical presence in Florida, therefore orders shipped to
Florida addresses will be charged Florida Sales Tax. If you reside in
Florida, have a valid Florida Registered Retail Merchant Certificate and are ordering parts for resale, you may provide us with your merchant certificate account number, and sales tax will not be charged. If your shipping address is outside
Florida, no sales tax is charged on any order. |
Shipping and Handling |
We currently ship to the United
States and Canada. In 2020, other countries started imposing high
taxes and cumbersome regulations on importers to those countries, which makes
selling customers in those countries unprofitable. If you live
in a country other than the US, Canada, or Switzerland, check with
www.tubesandmore.com,
www.tubedepot.com,
www.tubeampdoctor.com or
www.mojotone.com for your parts needs.
We accept credit cards as well as PayPal for orders from the United States and
Canada.
Shipping/handling charges are added to your order in accordance with the following schedule
(effective October 23, 2022):
United States
Ground Advantage
Shipping & Handling |
United States
Priority Mail
Shipping & Handling |
Canada, Cayman Islands, Turks and Caicos,
Gibraltar, Switzerland, Hong Kong and British Virgin Islands
GlobalPost
Standard Mail
Shipping & Handling |
Canada GlobalPost
Priority Mail
Shipping & Handling |
Rates to U.S.A. destinations start at $6.29 and
are based on size, packaging type, total weight of products ordered, and
distance to their destination. The shipping & handling charges are calculated
and provided to you at time of checkout. For orders totaling over $99 in
merchandise, Ground Advantage shipping to USA destinations is free. |
Priority Mail (typically 2-3 day delivery) rates
to U.S.A. destinations start at $11.49 and are based on size, packaging type,
total weight of products ordered, and distance to their destination. The
shipping & handling charges are calculated and provided to you at time of
checkout. For orders totaling over $99 in merchandise, Priority Mail
shipping to USA destinations is $6.59. |
Rates for Global Post Standard Mail start at $16.89, and are based on
size, packaging type, total weight of products ordered, and distance to their
destination. The shipping & handling charges are calculated and provided to you
at time of checkout. Any duties or taxes levied by the destination
country are the responsibility of the buyer. |
Rates for GlobalPost Priority Mail start at
$34.30 to Canada (not available to other countries) and are based on size, packaging type, total weight of products ordered, and distance to
their destination.
The shipping & handling charges are calculated and provided to you at time of
checkout. Any duties or taxes levied by the destination country are the
responsibility of the buyer. |
For estimated delivery times for Priority Mail, see the
Priority Mail Delivery Time Map
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Limited Warranties
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Subject to the limitations set forth in this Agreement, Studio Sound Electronics
agrees to transfer to Customer, at the time of sale and to the extent
transferable, whatever warrantees Studio Sound Electronics receives from the
manufacturers of the product(s) Studio Sound Electronics sold to Customer, if
any. However, the limited warranties set forth herein do not cover defects,
damage or failure caused by: 1) a defect or failure in any product not supplied
by Studio Sound Electronics; 2) use of the Product for a purpose or in a manner
for which the product was not intended or designed; 3) improper handling by any
other person or entity; 4) improper storage, installation, maintenance,
alteration, modification or repair by any other person or entity; 5) abuse,
abnormal use or accidents; 6) post-delivery breakage or 7) and the other
limitations or exclusions set forth by the manufacturers with respect to any
warranties extended by them. |
Disclaimer Of All Other Warranties |
Studio
Sound Electronics
does not extend and in fact expressly disclaims any and all other
warranties of any kind, express, implied, statutory or otherwise including but
not limited to the implied warranties of merchantability and fitness for a
particular purpose. |
Limitation Of Liability |
Studio
Sound Electronics' liability on any claim for loss or damage arising out of or
connected in any manner with the supplying of any products or services
hereunder, or the sale, resale, operation or use allocable to such products or
part thereof involved in the claim, whether based on contract, warranty, tort
(including negligence and for property damage and death) or other grounds, shall
not in any event exceed the price allocable to such products or part thereof
involved in the claim, regardless of cause or fault. In no event shall Studio
Sound Electronics be responsible to customer or any third party for any
consequential, incidental or indirect damages, including but not limited to loss
of profits, revenues, sales, data, business goodwill or use, even if Studio
Sound Electronics has been advised of the possibility of such loss or damage.
The parties agree that without this limitation of liability, Studio Sound
Electronics would not have agreed to the price or terms and conditions of this
agreement. The limitation of liability set forth herein applies both to products
and services purchased or otherwise provided hereunder. In no event shall Studio
Sound Electronics' liability exceed the price of the products and services
purchased or otherwise provided.
If and
to the extent Studio Sound Electronics provides Customer with advice or other
assistance concerning any products supplied hereunder, or any equipment, system
or the like in which the product may be installed, Studio Sound Electronics'
giving of such advice or assistance will not subject Studio Sound Electronics to
any liability, whether based on contract, warranty, tort (including negligence)
or other grounds. |
No Use Authorized As Critical Components |
The
products sold by Studio Sound Electronics are not authorized for use in high
risk applications, including but not limited to, life safety, life support,
life-sustaining, surgical, human implant, nuclear or aircraft applications, or
for any use or application in which the failure of a single component could
create a situation in which property damage, personal injury or death is likely
to occur. Customer assumes all risk and liability for use of Studio Sound
Electronics' products in any such applications and agrees to indemnify and
defend Studio Sound Electronics against any and all damages, costs and expenses
that may be incurred, including without limitation attorneys fees and costs
relating to any lawsuit or threatened lawsuit, arising out of the use of
products in unauthorized applications. |
Important Warning |
Some
of the products we sell including but not limited to audio amplifiers,
transformers, capacitors, resistors, diodes, semiconductors and electron tubes
are operated at high voltages that can cause serious injury or death if safe
work practices are not heeded. Do not attempt to build, repair, modify, test,
calibrate, operate, transport, store or even touch electronic equipment unless
you have been trained to do so by a qualified professional technician. If you
have any doubts whatsoever about your ability to safely use any of the products
we sell consult with a professional technician in your area prior to purchase. |
Thank you. We sincerely appreciate your business. If you have any questions or if we can be of assistance, please e-mail us at
support@amprepairparts.com
Copyright ©2025 Studio Sound Electronics
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